Privacy Policy

GDPR

The personal data we process, how long we keep it and why.

We hold your data in line with our Information Governance Policy for ten years in line with British College of Optometrists and The General Optical Council best practice for legitimate interest and the purposes of health care. You have the right to access your data subject to reasonable request, which includes rights over rectification, erasure and processing. Data is stored on paper records in monitored cabinets and computer systems, where all hardware and software is secure and password protected.

The purpose of processing data and the lawful basis of this.
We process your data where necessary for the legitimate interest of the practice except where such interest is overridden by your rights of freedom.

Sharing of data and why

We share your data with registered health professionals and those under their supervision in the interests of health care. We may share data for the establishment, exercise or defence of legal claims.

Consent

We would seek express consent if data were used for marketing purposes.

How to complain to the ICO

If you feel there is a breach of your data rights, you may contact the Information Commissioner’s Office at www.ico.gov.uk

A FULL COPY OF OUR GDPR POLICY IS AVAILABLE ON REQUEST

OUR ADDRESS

The Vision Factory
Unit 10F
Shrub Hill Industrial Estate
Worcester
WR4 9EL

GET DIRECTIONS

OPENING HOURS

Mon • 9am to 4pm
Tue • 9am to 4pm
Wed • 9am to 4pm
Thu • 9am to 4pm
Fri • 9am to 4pm
Sat • 10am to 2pm

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